About Us
Established in 2004, TCIT Solutions Sdn Bhd, previously known as Techcare IT Services, stands as a beacon of trust and expertise in the realm of IT services.
Born from a vision to eradicate the frustrating "break and fix" model, we offer an extensive suite of IT solutions, spanning IT services, consulting, auditing, and training. Our genesis as a System Integrator firm has allowed us to harness the power of technology for SMEs, corporate enterprises, and government agencies alike. What sets us apart is our relentless pursuit of customer satisfaction, ensuring rapid, secure, and reliable services.
Our certified technicians, engineers, and specialists, boasting unmatched skills and experience, are at the forefront of ensuring your IT infrastructure is not just efficient but also effective. With a deep understanding that each business is unique, we pride ourselves on offering bespoke solutions that align with specific needs, letting you focus on your core operations while we handle the IT complexities.
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At TCIT, we don't just offer services; we craft experiences that resonate with quality, trust, and innovation. Choose us for a journey where technology meets excellence.
Our Vision
"To be the most trusted IT solutions provider, known for our unparalleled commitment to customer satisfaction, innovation, and excellence. By 2030, we envision TCIT Solutions as the go-to name for businesses seeking IT infrastructure and services that truly make a difference."
Our Mission
"At TCIT Solutions, we are driven by a relentless commitment to empower businesses by delivering comprehensive IT solutions that enhance efficiency, security, and effectiveness. We understand that in today's dynamic business landscape, IT is the backbone that determines success. Therefore, our mission is to ensure seamless IT operations, allowing businesses to focus on what they do best, while we manage the complexities behind the scenes."
Our Values
We at TCIT Solutions are guided by the following Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the industries we serve.
01
Customer-Centricity
Every decision we make is based on the needs of our customers. Their success is our success.
03
Integrity
Our business operations are conducted with utmost honesty and transparency, fostering trust and long-lasting relationships.
05
Efficiency
Time is invaluable. We aim to provide prompt solutions that address problems effectively, minimizing downtime and maximizing productivity.
02
Excellence in Service
We strive to exceed customer expectations in every interaction, ensuring they get the best in terms of quality and value.
04
Innovation
In a rapidly evolving IT world, we are always at the forefront of technology, offering the latest and best solutions tailored to business needs.
06
Continuous Learning
Through our IT training services, we emphasize the importance of staying updated and enhancing skills, not only for our team but also for our clients.
